Show Notes:
What is New Glarus (for non-Wisconsinites): https://newglarusbrewing.com/
Omnichannel app deprecation: https://cloudblogs.microsoft.com/dynamics365/it/2023/02/01/use-the-customer-service-workspace-app-for-omnichannel-interactions/
Gilmore Girls: https://en.wikipedia.org/wiki/Gilmore_Girls
Sharing birthdays with holidays: https://www.elitedaily.com/p/if-you-share-your-birthday-with-a-holiday-you-know-these-7-things-to-be-all-too-real-15926598
User Acceptance Testing (UAT): https://www.techtarget.com/searchsoftwarequality/definition/user-acceptance-testing-UAT
Creating learning objectives: https://www.bobpikegroup.com/trainer-blog/5-steps-to-writing-clear-and-measurable-learning-objectives
Polls in Teams: https://support.microsoft.com/en-us/office/add-a-poll-to-your-teams-channel-or-chat-a3f9112c-01e1-4ee4-bd88-25e4e243b80b
Kahoot: https://kahoot.com/blog/2020/07/01/dozens-of-studies-show-learning-benefits-of-kahoot/
GoToTraining: https://www.goto.com/training
Adobe Connect: https://www.adobe.com/products/adobeconnect.html
Use an add-on tool for training
ClickLearn: https://www.clicklearn.com/integrations/dynamics/
VisualSP: https://www.visualsp.com/products/microsoft-dynamics-365-training/
