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Articles & Deep Dives Into Microsoft Business Applications with a focus on Power Platform & D365 by the Dynamics Hotdish Team

What Is a CRM Administrator and Their Responsibilities

Client relationship management (CRM) systems are crucial to preserving and improving customer connections. The CRM Administrator is a role that plays a key part in the successful management of these systems behind the scenes. We’ll go into the world of CRM administration in this blog post, looking at its description, main duties, and value to enterprises.

An internal resource known as a CRM administrator is in charge of maintaining a CRM system and ensuring that it is used efficiently throughout the company. They act as a link between the system’s technical components and the operational procedures it supports. A CRM administrator’s primary duties include:

  1. Supporting End Users: A significant part of a CRM administrator’s role involves working closely with end users to ensure they have a seamless experience with the system. This includes troubleshooting issues, providing user support, and addressing questions or issues.
  2. System Maintenance: CRM administrators are responsible for ensuring the CRM system’s uptime and seamless operation. They keep an eye on the system’s performance, make updates, and quickly fix any problems.
  3. Data Management: Data is the lifeblood of any CRM system. Administrators handle tasks such as data entry, data cleansing, and data deduplication. They guarantee the accuracy and integrity of the data stored within the CRM.
  4. Security Management: CRM administrators are essential in managing user access and permissions. They oversee security settings, ensuring that only authorized users have access to the system and its data.
  5. Training and User Adoption: User adoption is crucial for a CRM implementation to be successful. Administrators organize training sessions to introduce users with the system’s features and promote its efficient use across the organization.
  6. Enhancements and Upgrades: Administrators work on implementing changes and enhancements as the CRM system develops. They keep up with new features and make sure the system complies with the organization’s shifting requirements.

The position of a CRM administrator emerges as a keystone in maintaining optimum system performance and user engagement in the complicated world of CRM systems. CRM administrators wear many hats to keep the CRM engine working well, handling anything from addressing technical complexity to serving end users, managing data, and promoting system advancements. Their efforts are essential to a company’s capacity to forge solid bonds with customers, streamline processes, and succeed commercially. This article provides insights into the world of CRM administration, whether you’re thinking about a job in that field or want to comprehend the crucial position they perform.

Effective Azure DevOps: Best Practices and Adoption Strategies

For the final stop in our Azure DevOps (ADO) blog series, discover the key best practices and challenges in adopting Azure DevOps. From encouraging transparent collaboration to leveraging ADO’s capabilities for effective reporting, this article delves into the strategies that foster successful user adoption. Learn how aligning team members, clear task documentation, and integration with issue reporting tools optimize project management, making ADO a powerful tool for streamlined workflows. Read on to uncover the essential practices that drive success in the Azure DevOps environment. 

The process of task writing is a critical factor for successful project execution in Azure DevOps. The approach to task creation varies among teams, with some relying on project members to write their own tasks while others involve business analysts or product owners. However, the effectiveness of this practice heavily depends on product knowledge and the level of detail provided in requirements and user stories. Unclear or vague descriptions can lead to misaligned tasks, hindering progress and causing delays. To ensure accurate and comprehensive task documentation, a collaborative effort between team members, including project managers, consultants, and technical personnel, is essential. Understanding the team’s capabilities and fostering effective communication enhances the success of this practice within the ADO environment. 

Another significant challenge to utilizing Azure DevOps tasks effectively lies in ensuring consistent and accurate updates. To overcome this hurdle, it is vital to establish clear expectations and discussions from the project’s outset. Encouraging individuals to diligently update their tasks at each stage fosters a transparent workflow. However, teams often face difficulties in gathering precise effort estimations for sprints due to incomplete task updates. To drive successful adoption, aligning team members with shared understanding of requirements, tasks, and user stories is indispensable. Holding team members accountable for adhering to these practices enhances collaboration and optimizes project progress. 

Effective burndown reporting is critical for optimal project management in Azure DevOps best practices. Incomplete task updates hinder a consultant’s team from accurately understanding the burndown report, impacting their ability to gauge project progress and allocate points appropriately. Transparent reporting extends beyond individual benefits; it directly impacts the company’s financial success and decision-making. Leadership plays a vital role in sharing and interpreting these reports with the team, fostering a deeper understanding and commitment to the process. A cohesive team dynamic, coupled with genuine care for fellow members, becomes essential in ensuring task dependencies and project success within the ADO environment. 

Training plays a vital role in ensuring effective utilization of the Azure DevOps environment. Introducing team members to ADO’s functionalities and navigation is crucial which sets clear expectations for their engagement. The training process should focus on not only familiarizing users with the tool but also emphasizing the “what’s in it for me” aspect to garner their interest and motivation. In a consulting environment, collaborating with clients to integrate ADO into their workflow involves demonstrating its benefits and tailoring its usage to their specific project needs. Providing guidance on acceptance criteria, bug reporting, and utilizing tags and discussions enhances team communication and fosters a seamless transition to ADO, even for those accustomed to email-heavy communication. 

Azure DevOps’s discussion feature proves highly valuable for streamlining collaboration and decision-making. Users can engage in sidebar conversations on work items, resolving issues efficiently and involving relevant team members when needed. The seamless integration of ADO and Teams further enhances communication, enabling specific work items to be brought into team channels for targeted discussions. Additionally, enforcing the practice of logging hours against tasks serves multiple purposes. It provides accurate estimates for project planning and billing, helps identify potential underestimations or overestimations, and ensures transparency in tracking actual work completed. This practice fosters accountability and helps maintain a realistic project timeline, fostering efficient use of resources and preventing surprises during the project’s lifecycle. 

Encouraging team members to consistently update “hours” information in Azure DevOps remains a primary challenge in driving user adoption. People often track time through other mechanisms, making it difficult to convince them to invest extra effort in ADO. The “what’s in it for me” approach, demonstrates the benefits of accurate updates through reports which can be effective in driving adherence to procedures. An essential best practice is utilizing ADO’s import feature to streamline processes by importing templated requirements, epics, or features. This automation opportunity can enhance consistency across projects and reduce manual effort. Additionally, leveraging queries proves valuable in identifying missed tasks, monitoring progress, and ensuring timely completion of work items. By utilizing queries effectively, individuals can keep track of their progress and assess project status more efficiently. 

To ensure successful adoption of Azure DevOps, continuous alignment and reevaluation are crucial. Tailor the approach to fit the team’s needs, understanding that what worked for one company may not suit another. Revisiting practices and procedures allows for adjustments as the team evolves and gains experience with ADO. Integrating ADO with issue reporting tools can be a challenge, especially when using separate systems for support ticketing and project management. Establishing a clear intake process to handle requests and issues, distinguishing between bugs, support tickets, and new features, aids in prioritization and efficient collaboration between teams. Overall, successful ADO adoption requires ongoing collaboration, openness to change, and well-defined intake processes for handling requests and issues. 

In conclusion, this blog post on Azure DevOps explores essential best practices, strategies for user adoption, and common challenges during implementation. Transparent collaboration, accurate task updates, and aligned team members are vital for success. Leveraging ADO’s capabilities, effective reporting, and thorough task documentation are essential for project execution. Integrating ADO with issue reporting tools and establishing clear intake processes optimize project management and enhance collaboration. Continuous alignment and reevaluation ensure seamless adoption, making ADO a powerful tool for streamlined project workflows. 

Check out our podcasts on the same topic:

This wraps up our blog series on Azure DevOps: how to effectively use a project management tool in a Dynamics 365 or Power Platform deployment. 

Optimizing Agile Project Management with Azure DevOps

Project management and software development are being revolutionized by the collaboration tool known as Azure DevOps (ADO). We discussed the crucial understanding of work item kinds within ADO in earlier posts. Today, we focus on sprints, which are at the core of Agile project management. Teams may properly organize and track their work, ensuring that projects are carried out effectively, by utilizing sprints and optimizing boards. 

Along the way, we’ll learn about sprint structure and setup, discover the power of boards and statuses, and investigate the evident advantages of utilizing tags. Let’s learn how to efficiently manage your items or projects with Azure DevOps. 

Project management is only one aspect of the collaborative capabilities offered by Azure DevOps. Project managers discover it connects with their needs, but consultants and users in a variety of roles also find the platform to be very valuable. Different stakeholders, such as business analysts, product owners, and end users, are able to actively participate in the project lifecycle thanks to the variety of work item types within ADO. The tool supports fluid teamwork and collaboration from requirement gathering to testing. Adopting ADO includes adopting a flexible and effective platform for collaboration that supports the entire project environment. 

The duration and structure of sprints in Azure DevOps are extremely important to the outcome of the project. Sprint lengths can differ significantly between project teams. We discovered that three-week sprints work effectively in the position of consulting partner. This window of time permits two weeks for  development and configuration work, followed by an additional week for a more seamless deployment to UAT and production. However, as an end user, sprints every month seem to be preferred. Monthly sprints offer a clearer picture of what can be accomplished in a month and better align with the business’ perspective. The time of each sprint is determined by the type of project, the team’s agility, and the speed at which the client conducts testing and feedback. Successful project outcomes depend on effective teamwork and a well-planned sprint cadence. 

To maximize testing, deployment, and team productivity in Azure DevOps, it’s crucial to choose the right sprint duration. Three-week sprints achieve a balance, allowing for easier client engagement and more flexible deployment options, in contrast to two-week sprints, which may lead to testing being crammed in at the last minute. Starting sprints in the middle of the week also has advantages for aligning with team schedules and avoiding conflicts with Monday holidays. Configuring sprints in ADO is crucial and necessitates careful planning to prevent future issues. Teams can effectively track and manage work by setting up sprints in ADO, which also offers a reporting advantage based on specified dates for improved project monitoring and management. 

Users of Azure DevOps have access to a variety of views for efficient project management. As an illustration, there are two ways to visualize the current sprint: 

  1. Select the current sprint in the Boards display filter. 
  2. Use the Task Board in the Sprint view to see a detailed breakdown of all active work items. 

Because ADO is flexible and doesn’t take a one-size-fits-all approach, users can customize their workflows to fit their jobs and project needs. Project managers also have a tree-like structure to prioritize and arrange work in the backlogs view. ADO demonstrates its adaptability, responding to individual tastes and raising project efficiency with a variety of ways to visualize and organize work tasks. 

Azure DevOps statuses are used as the board columns. Users are able to add more state categories to track the advancement of their needs or user stories, even though several fundamental state categories, such as “new,” “active,” “resolved,” and “closed,” are built into the system and cannot be deleted. Different team roles may favor certain views, such as user stories or tasks. In order to support efficient cooperation and project monitoring, it is also critical to create distinct status categories and their meaning within the team. Teams within ADO can improve their work processes and increase overall efficiency by customizing board views and status categories. 

The addition of tags to Azure DevOps’ status categories improves project tracking. In this approach, you may reserve tags for particular cases that call for more information while keeping status categories more general to prevent overloading team members. Without having to create several status categories, tags provide a flexible way to capture additional information, ensuring simplicity and ease of adoption within the team. Tags are simple to query and offer useful data for reporting and decision-making. Additionally, keep your tag usage consistent for optimal efficiency and organization. Teams may efficiently manage work items, promote collaboration, and streamline project workflows inside ADO by utilizing tags together with status categories. 

Azure DevOps is a potent and adaptable collaboration solution that transforms software development and project management. In this blog series, we have looked at the fundamentals of work item types and sprints, the core of Agile project management. Teams can effectively plan and monitor their work by utilizing boards and tags, streamlining sprints, and assuring smooth project execution. In order to facilitate seamless interaction and collaboration throughout the project lifecycle, ADO caters to a variety of roles and stakeholders. ADO increases overall productivity by adapting to user preferences and project requirements with customizable displays and status categories. Organizations may successfully manage their goods or projects by embracing Azure DevOps and a dynamic collaboration platform. 

Check out our podcasts on the same topic:

Our Azure DevOps blog series wraps up next week discussing how to get your users to actually use Azure DevOps properly and tips and tricks we’ve learned along the way! 

Unveiling the Power of Azure DevOps Change Requests

Azure DevOps (ADO) provides a variety of work items to facilitate project management and collaboration. While the majority of users are aware of user stories, bugs, and tasks, there is one work item that sometimes goes overlooked but is essential for controlling scope changes and making sure that development teams communicate clearly: Change Requests. We will discuss the idea of Change Requests in ADO and how to use them to address changing project requirements in this blog post. 

Change requests are crucial in projects with broad scopes and changing requirements. Even after user stories are finished, stakeholders can suggest changes and enhancements to the current solution using these requests. Change requests offer a disciplined technique to manage scope creep while maintaining the project deadline since they acknowledge that changes will always occur during the development process. 

Change Requests are used as a specific work item to record the desired changes. It is essential to include particular information when submitting a change request, such as the change being requested, how it will affect the current build, how long it will take to implement, and any potential impacts on the timeline or budget. Change Requests offer the development team and stakeholders transparency and clarity by supplying this thorough information. 

Change Requests frequently need the consent of business owners or other important stakeholders. The project team can get official confirmation from the business that the requested change is legitimate and in line with their expectations by incorporating an approval step within the change request. This helps avoid misunderstandings and guarantees that everyone is aware of the changes being made. 

Change Requests are a useful tool for projects of all sizes and levels of complexity. Change Requests provide a systematic method to manage alterations successfully on larger projects when money and timing considerations are crucial. Change Requests are a useful tool for recording and tracking modifications made to the original requirements, allowing for improved collaboration and preventing contradicting instructions even in smaller projects or teams with specialized IT personnel. 

Change Requests frequently go overlooked in Azure DevOps. They are essential in managing changing project requirements, dealing with scope shifts, and maintaining clear stakeholder communication. Teams may track and manage changes while keeping the project on schedule and within budget by utilizing change requests. Adopting this frequently ignored work item can improve communication, ease tension on development teams, and offer a transparent audit record of modifications made over the course of a project. As a result, the next time a project’s requirements change, think about using ADO Change Requests to efficiently manage and document those changes. 

Check out our podcasts on the same topic:

Now that we’ve covered the basics of Azure DevOps work items, we will talking about how to use ADO to optimize Agile project management. This is where the tool meets theory. Make sure you don’t miss it! 

Unlocking Collaboration and Tracking: Using Decisions in Azure DevOps

Azure DevOps (ADO) provides a variety of tools to streamline projects. Most users are aware of typical work items like user stories and tasks, however, Decisions is one that is frequently overlooked. We will examine the advantages and features of using Decisions in ADO since they have the potential to greatly improve tracking, decision-making, and collaboration for your Dynamics 365 projects. 

It might be difficult to manage conversations effectively without deviating from the meeting’s core goal while modifying user stories or going over crucial details with stakeholders. You can designate a Decision work item to the appropriate stakeholder who will be making the decision by creating one in ADO. By doing this, you can get their attention and decrease lengthy conversations in meetings or calls that aren’t connected. Additionally, you can follow up without using sticky notes or manual reminders because the choice is trackable. 

Backlog meetings frequently run into problems when someone advises moving a talk “offline,” eliminating any notes or outcomes from that conversation. You may efficiently address this issue with Decisions in ADO. All pertinent talks and decisions are documented within ADO by assigning a Decision work item. A thorough record of the decision-making process can be created by team members working together on the Decision, adding notes, and providing updates. 

The Decision work item creates a new level of collaboration and communication because of ADO’s tagging feature. Once a decision has been reached, you can tag the people who need to be notified to make sure they receive a notification. This strategy reduces the number of unnecessary emails and provides everyone with a single notification of any updates. Additionally, consultants can use the tagging function to enable customers to confer among themselves before making a decision, assuring openness and thorough documentation. 

The ability to quickly reference and keep track of the full decision-making history is one of the main benefits of using Decisions in ADO. The Decision work item becomes a hub for all pertinent information by including notes, comments, and statuses. With this functionality, there is no longer a need to look through numerous communication channels or rely on people’s memories for future reference, audits, or debates. 

The decision-making capabilities of Azure DevOps are a hidden treasure that have the potential to completely change how teams engage, make decisions, and monitor project progress. By utilizing this frequently forgotten work item, you can speed up backlog refinement, maintain thorough documentation, enhance collaboration, and establish a central location for past decision-making. Discover the potential of Azure DevOps’ Decisions feature today and see how it can boost team productivity and project success. 

Check out our podcasts on the same topic:

We wrap up the section of this blog series on the work items within Azure DevOps next wee discussion Change Requests. 

Efficient Dependency Tracking with Azure DevOps

Managing dependencies in the fast-paced world of Dynamics 365 implementations is essential for a project’s successful completion. Dependencies are the links between various work items or tasks that rely on each other for completion. In this blog post, we’ll look at how Azure DevOps (ADO) can be used to efficiently track dependencies and identify them, giving teams working on complicated projects visibility and coordination. 

Determining the sequence in which actions must be accomplished is one of the main difficulties in tracking dependencies. Team conversations during backlog sessions frequently uncover dependencies as requirements are explored. These discussions aid in determining the connections between tasks and the priority order in which they should be completed. Teams may provide a clear roadmap for project execution by documenting these requirements inside Azure DevOps. 

Dependency tracking is made easier with capabilities that Azure DevOps provides. Teams can create connections between various work items, such as tasks, features, and epics, using the linking function. Teams can comprehend the interdependencies between distinct components by tying items together to create a visual representation of the project hierarchy. In order to accurately portray certain dependencies, other sorts of linkages, such as parent-child relationships or related tasks, can be used. 

Despite the fact that the linking feature offers a thorough perspective of the project hierarchy, team members may not always be aware of it, especially if they are not actively looking for it. Individuals can adopt additional strategies like highlighting dependencies within work item descriptions or using bold text to emphasize their precedence. These methods aid in highlighting important dependencies and increasing their visibility to the entire team. 

For successful Dynamics 365 implementations and project management, dependencies must be tracked. Azure DevOps provides teams with a comprehensive grasp of the project’s structure and interrelationships by offering robust tools and features to detect and track dependencies. Teams can increase cooperation and productivity and reduce hazards associated with unmanaged dependencies by leveraging tools like linking and using visual indicators. 

Teams may overcome the difficulties of managing dependencies using Azure DevOps, enabling more seamless coordination and effective project execution. Project teams may offer high-quality solutions with improved predictability and shorter time to market by leveraging these capabilities. 

Check out our podcasts on the same topic:

Our next two blogs will be discussing using 2 unique work items. Up first, Decisions! 

Effectively Write User Stories with Azure DevOps

In the third blog in this series, we discuss how user stories are a crucial part of agile Dynamics 365 implementations as they let teams outline the desired functionality and capture user requirements. In this blog post, we’ll look at how to use Azure DevOps (ADO) to create user stories that work. Teams may speed up their user story authoring process and improve communication by employing ADO’s features and capabilities, which will lead to better software development outcomes. 

User stories are a way to document what users need to do in order to use Dynamics 365. They emphasize the user’s point of view, outlining their objectives and actions. Teams can gather requirements and break them down into manageable tasks using ADO. Teams can successfully coordinate their development efforts by defining user needs and outlining how to satisfy them. 

To assist in the construction of user stories, ADO provides a wide range of functions and tools. The product backlog items (PBIs) functionality allows teams to record specific job components. PBIs are different from user stories in that they focus on specific tasks rather than the viewpoint of the user. Depending on the needs and preferences of the project, teams can select between user stories and PBIs because of ADO’s flexibility. 

Following a defined framework is essential when creating user stories with ADO. A clear declaration at the beginning of the user story, such as “As a [role], I need to [action] to [benefit],” is advised. Teams can concentrate on understanding the needs of the user rather than coming up with specific solutions by making user stories broad and avoiding premature solutioning. This strategy encourages empathy and helps in the development of user-centric software. 

The features of ADO make task creation and problem-solving talks easier. After user stories are developed, teams can work together to come up with the best solutions to meet the needs of the user. The team might develop tasks throughout this process that specify the precise steps needed to successfully implement the solution. Teams can monitor progress and guarantee that work items are completed efficiently thanks to ADO’s task management capabilities. 

Agile projects require the writing of strong user stories, and Azure DevOps offers a reliable framework for this task. Teams may gather user needs, promote collaboration, and offer user-centric solutions by utilizing the advantages of ADO. ADO gives teams the tools they need to expedite their development procedures and produce products that closely match user requirements, whether they utilize user stories or PBIs. Adopting efficient user story authoring techniques with Azure DevOps improves software projects’ overall success and pleasure. 

Check out our podcast episode All About Azure DevOps, Part 1 where we discuss this topic and more! Ep 23 – All About Azure DevOps, part 1 – Dynamics Hotdish

Come back next time for guidance on how to properly create dependencies among your work items. 

Organize Projects for Success using Epics and Features

In our second blog of this Azure DevOps series, we dive into discussing how to effectively prioritize and organize work items that are essential for success in project management. Epics and features are two words that are frequently used in this context. We will examine the distinctions between epics and features and go over when to use each one. 

An epic is a significant piece of work that symbolizes a project’s grand, overarching objective or goal. It provides the project with a strategic perspective and acts as the highest level of grouping. Epics are frequently used to specify key features or parts of a system. 

In contrast, features are more precise and detailed than epics. They stand for distinct capabilities or features that help achieve the goals described in the epics. User stories or tasks can be subdivided into features, which are subcomponents of epics. 

Together, epics and features offer a hierarchical structure for classifying work items. While features divide the work into smaller, more manageable parts, epics define the overall scope. As an illustration, if the epic is “Account Management,” one of its features might be “Account Creation.” Features enable more thorough planning, requirement identification, and work assignment. 

Using epics and features to build a hierarchy has various advantages. It facilitates structure and allows teams to maintain alignment and focus. It is simpler to recognize dependencies, prioritize activities, and allocate resources efficiently when relevant objects are grouped together. 

Additionally, the hierarchical structure permits concurrent work. Team members with a variety of skill sets can work on several features at the same time, increasing productivity and efficiency. Additionally, it makes it possible to adopt agile approaches like sprints, where work can be split up into small chunks, enabling better planning and progress monitoring. 

Tools for managing and organizing projects successfully include epics and features. Epics offer a high-level perspective and specify the main goals while features divide the work into distinct parts. Project teams may stay organized, prioritize activities, recognize dependencies, and guarantee efficient communication in the direction of project success by using this hierarchical structure. Project management procedures and results can be greatly enhanced by being aware of the distinctions between epics and features as well as when to employ each of them. 

Check out our podcast episode All About Azure DevOps, part 1 where we discuss this topic and more! Ep 23 – All About Azure DevOps, part 1 – Dynamics Hotdish

Come back next week for a deep dive on how to effectively write User Stories for development. 

Increasing Project Success with Azure DevOps

Thanks for coming back to our blog! We are excited to kick off our blog with a series on a tool we all use in our project deployment process: Azure DevOps. 

The appropriate tools can make all the difference in the world of project management. Azure DevOps (ADO) is one such product that has greatly increased in popularity. Project managers and team leaders love it for its adaptability and comprehensive features. ADO can be the ideal answer if you frequently switch between other platforms, like as OneNote, emails, and Post-it notes, to keep track of projects and responsibilities. It enables you to manage a complete project and clearly see who is working on what while providing seamless organization capabilities. Come along with us as we explore the world of ADO and its potential for efficient project management. To get the most out of this fantastic tool, we’ll discuss its essential features, license options, and best practices in this blog series. Prepare yourself for a revealing adventure into the world of Azure DevOps! 

Azure DevOps stands out as a dependable and all-inclusive option when it comes to project management tools. Its seamless integration and navigation will be especially enticing to individuals who are accustomed to using Microsoft programs. Jira and Trello have previously been well-liked alternatives, showing comparable notions of project management and task administration. Microsoft’s approach offers familiarity and consistency, but ADO has the advantage. Moving to ADO can result in a greater appreciation for its features than with other systems. Join us as we examine the benefits and distinctive features of ADO and how it has evolved into the go-to tool for efficient project management. 

The accessibility and affordability of Azure DevOps are two outstanding features. Many users would be pleasantly surprised to learn that their current Microsoft 365 or Dynamics subscription already grants them access to ADO. They can use the capability of this project management application without paying any additional fees, so to speak. The pricing is quite reasonable, even for those who would need to buy licenses, with the first five users being free and additional users just costing $5 per month. ADO is a useful collaboration tool within the Microsoft environment because it is a Microsoft-hosted solution and is purposefully incorporated into a number of licensing packages. This integration demonstrates Microsoft’s understanding of how its tools work together and its dedication to streamlining licensing procedures for improved customer convenience and experience. 

A variety of compelling features offered by Azure DevOps are tailored to various project team responsibilities. The Kanban board, which enables effective task management and organization, is one noteworthy aspect. While developers make use of the code repository section to manage code updates and collaborations, functional consultants frequently use ADO to keep track of customer requirements and project objectives. ADO’s test plans give quality assurance teams a dedicated area to run tests and automate testing procedures. ADO’s capabilities are further increased by the accessibility of pipelines and artifacts, which provide alternatives for automating solution deployment and optimizing development processes. Due to its adaptability, ADO is a crucial tool for project management because it offers separate regions that may be customized to meet the demands of different team members. Whether it’s managing code repositories, scheduling work, keeping track of requirements, or carrying out test plans, Azure DevOps delivers a complete environment that promotes cooperation, boosts productivity, and guarantees project success. 

There is no one-size-fits-all strategy for using Azure DevOps. It’s fine that every team and business will use the product in a different way. ADO’s adaptability enables flexibility based on the particular requirements and workload of the team. Although it’s crucial to establish a hierarchy and specify how certain work items, including epics, features, and user stories, will be used, there is still opportunity for customization and tweaking ADO to accommodate preferences. The most important step is to configure it in a way that meets the needs of the company and inform everyone on the team of its intended use. It is simpler to secure buy-in and ensure that ADO is used successfully by setting out clarity and guidelines, which optimizes productivity and streamlines project management procedures. 

As a result, Azure DevOps demonstrates to be a trustworthy and all-inclusive solution for efficient project management. It is a desirable option because of its smooth integration with Microsoft technologies, accessibility through existing licenses, and reasonable pricing. A flexible ecosystem is offered by the Kanban board, code repository, test plans, pipelines, and artifacts to accommodate various team roles and needs. The main lesson here is that there is no one proper method to use ADO, so teams can tailor the tool to meet their unique requirements. Businesses should make the most of ADO’s advantages by establishing a clear hierarchy and disseminating usage instructions, which will encourage teamwork, productivity, and project success. 

Check out our podcast episode All About Azure DevOps, Part 1 where we discuss this topic: Ep 23 – All About Azure DevOps, part 1 – Dynamics Hotdish.

Come back next week as we start to dive into work items available in Azure DevOps: Epics & Features. 

Introducing Our New Blog: Exploring Dynamics 365 CE, Power Platform, and Essential Soft Skills

Greetings! We are excited to announce the debut of our brand-new blog, which intends to serve as your go-to source for everything concerning Dynamics 365 CE, Power Platform, and the essential soft skills that support your professional development. We are pleased to welcome you to the realm of insightful analysis and professional expertise presented by our distinguished authors, Ashley Steiner, Ali Nelson, and Liz McGlennen. 

 

Why this Blog? 

You may already be familiar with our highly regarded Dynamics Hotdish podcast, which has been providing excellent information and engaging debates on a range of Dynamics-related subjects for more than two years. With this blog, we hope to enhance learning for our listeners and provide them with extra materials. We recognize that the Dynamics 365 and Power Platform environment is continually changing and that it can be difficult to stay current with the newest features, best practices, and soft skills. That’s where we come in. 

 

Meet the Authors 

Ashley Steiner: Ashley has been a Dynamics CRM administrator for more than ten years and has seen personally how the software has developed. Her comprehensive knowledge of the platform and its features will enable you to make the most of Dynamics 365 CE. 

Ali Nelson: Ali has a special talent for utilizing the Power Platform to transform complicated business needs into seamless solutions as a professional functional consultant. Her advice will help you through the complexities of creating reliable applications. 

Liz McGlennen: In the technical world, soft skills are frequently disregarded, but Liz is here to alter that. She will assist you with developing crucial soft skills like communication, leadership, and problem-solving with her background in psychology and a passion for professional growth. 

 

Topics We’ll Explore 

We’ll cover a variety of subjects in our blog, such as complex Dynamics 365 customization methods, Power Automate and Power Apps tips and tricks, efficient data management procedures, and much more. Additionally, we understand the value of soft skills in advancing careers, so you can anticipate pieces on developing your interpersonal skills, controlling stress, and overcoming obstacles at work. 

 

Join Us on This Journey 

Our blog will have something to offer everyone, regardless of whether you are an experienced Dynamics professional or are just getting started with the platform. We invite you to interact with our material, post questions, and share your thoughts in the comments. 

The crew is eager to start this new project, and we genuinely hope that this blog will be a useful tool for you as you explore Dynamics 365 and the Power Platform. Keep an eye out for our next articles and get ready to advance your abilities! 

Thank you for being a part of our community. 

 

Warm regards, 

The Dynamics Hotdish Team 

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