Have you heard of Artificial Intelligence (AI)? What about Copilot? (We joke because it has been EVERYWHERE in 2023!)
In this interview, we had the absolute pleasure of speaking with Eric Newell, Founder and CEO of Stoneridge Software.
Eric Newell, CEO at Stoneridge Software: https://www.linkedin.com/in/ecnewell/
Eric Newell is the CEO and co-founder of Stoneridge Software, a Microsoft Gold Partner business technology consulting firm specializing in Microsoft Dynamics ERP and CRM. Since 2012, Eric has led Stoneridge Software from a team of 3 to a team of 290 in 9 years with a vision anchored in business excellence and a determination to serve clients with a strategic, solution-focused approach. In 2018, Eric and team founded Levridge, a software company focused on delivering business applications in the Agriculture enterprise. In 2021, Eric release his book “Mastering Microsoft Dynamics 365 Implementations” as a comprehensive guide to implement Microsoft ERP and CRM software successfully.
Potato Days Fesitval in Barnesville, MN: https://potatodays.com/
Microsoft Sales Copilot: https://www.microsoft.com/en-us/ai/microsoft-sales-copilot
What is an Inner Circle partner: https://partner.microsoft.com/en-US/inspire/awards
Stoneridge newsletter & blog: https://stoneridgesoftware.com/blog/
Use Copilot to solve customer issues in Customer Service: https://learn.microsoft.com/en-us/dynamics365/customer-service/use-copilot-features
Internal chat with customer service: https://learn.microsoft.com/en-us/dynamics365/customer-service/use-teams-chat
AI is as smart as a squirrel’s brain: https://www.linkedin.com/pulse/april-did-you-know-gpt4-smart-squirrel-visionaires-community/
Bing chat enterprise: https://www.microsoft.com/en-us/bing/chat/enterprise/?form=MA13FV
Mastering Dynamics 365 Implementations, by Eric Newell
Eric’s tater tot hotdish ingredients: tater tots on the bottom, French style green beans, 2 cans of cream of mushroom, meat, French fried onions (crispy onion toppings), cheese