Show Notes:
Kyle Young, Principal Program Manager, Dynamics 365 Field Service at Microsoft
https://www.linkedin.com/in/kylesyoung/
Bio:
Experienced product leader with a demonstrated history of delivering customer-focused products and features. Strong background in business applications with in-depth knowledge of Microsoft Dynamics 365, field service, project service, enterprise software and various other Microsoft solutions.
Notes & More Information:
What is Field Service? https://docs.microsoft.com/en-us/dynamics365/field-service/overview
Field Service features:
• Remote assist: https://docs.microsoft.com/en-us/dynamics365/mixed-reality/remote-assist/ra-overview
• First party mobile app: https://docs.microsoft.com/en-us/dynamics365/field-service/field-service-mobile-app-user-guide
• Tracking & ETA for technicians: https://docs.microsoft.com/en-us/dynamics365/field-service/reminders-arrival-time
• Inspections: https://docs.microsoft.com/en-us/dynamics365/field-service/inspections
Microsoft industry clouds: https://www.microsoft.com/en-us/industry
Give Microsoft your feedback on the Ideas Portal: https://experience.dynamics.com/ideas/
Virtual Reality (VR), Augmented Reality (AR), HoloLens: https://www.microsoft.com/en-us/hololens